Return the goods within 10 business days of receiving it, in unused condition, along with the original tags and the original sales invoice.To do so, you could use the services of a trusted courier service of your choice or ask for a pick up from our courier partner in your city. Our customer care team will be able to co-ordinate it for you if the service is available in your region.
Please ensure that the return packets are securely packaged to avoid further damage of goods in transit. If found damaged, the goods will not be replaced or refunded.
ONCE WE RECEIVE THE PACKAGE,
Our team will determine if it is fit for replacement or refunds and send you an email informing you of the same.
If deemed fit for return, we will replace the returned items (subject to availability), free of cost or else refund you for the cost of the goods in form of a credit note which you can redeem online for your future purchases.
- We will arrange a pick up for the package after contacting you.
- If deemed not fit for return, we will send the goods back to you.
Processing and closing of a replacement /refund issue may take at least 10 business days or more at our end.